FAQs : PUFFY
Thank you for purchasing these handmade masks. In order to keep prices affordable, I have streamlined the packaging and the instructions process.
FAQs for handmade fabric masks.
Fabric Face Masks
Made from 100% Cotton Fabric, machine sewn, using t-shirt yarn as the secure straps. Designed to suit for our local humid weather.
These fabric masks has lining insert in the middle for your disposable non-woven filters or addition of tightly-woven fabrics such as flannel.
Non-woven fabric layer is also sew on the top and the bottom flap.
For better fit, these masks have wire slots sewn on the nose piece and can shape according to the contours of your face. It has an small opening for easy removal of wire piece for washing.
Masks can either secured by tying the yarn straps around your head and neck, similar way medical masks are secured OR make a loop to tie around the ears, just cut the excess, reuse them as ties if possible:)
How to tie the straps around the head to secure the masks?
Make sure both sides of the upper straps are longer than the lower ones by gently pull through the straps slots. Adjust them as you wear them. This is a recommended way to secure mask for kids.
Can I change the loops or straps?
Yes, you can!
Are the wire included?
No, you can purchase some from Eco.le or you can also make your own. Make sure the ends of the wire are not sharp because it will compromise comfort and the durability of the masks. Need approximately 7cm wire to fit into the slot.
Can these be machine washed?
Yes they can be machine washed along with the t-shirt yarn straps. Please remember to REMOVE your filters, and wire before tossing into the washers.
For Batik printed masks :
We recommend you to hand wash your new received batik print masks in case of excess colour/dyes in fabric. After a few washes, you can use washing machine in cold water in a mesh laundry bags as delicate to make it last.
Although masks are prewashed before cut and sew into masks, please wash it before use.
Where can we get those reusable flannel fabrics?
These can be purchased at Eco.le.
Are they exchangeable if we decided to change the masks designs?
General size guide :
Kids : 11 cm (From nose to chin as shown below)
Adults: 14 cm
PLEASE WASH THE MASKS BEFORE USE.
These fabric masks are NOT virus proof and shouldn’t be used as N95. They act as a barrier only. Correct use and handling should be observed at all times.
Bento bags (Batik Prints )
Hand wash is recommended in case of excess colours / dyes in fabric. After few washes, you can machine wash with cold water.
Produce bags are made of unbleached 100% Cotton with jute string. They are pre-washed with organic Castile soap thus softer to touch and ready to use. They are normal to be wrinkle after wash and look off-white because they are in their natural colour, unbleached. Handmade by PUFFY. Made in SG
Hand-Dyed Farmers Market Bags are dyed with plant-based natural colours. They are made of 100% cotton, soft to touch and easy to bring out for zerowaste shopping. Ingredients used are Tumeric and Salt. The colour might fade overtime if usage but can re-dye. They are also PH sensitive, do wash with PH neutral soaps.
hand wash recommended as there might have some excess colour in bag fabrics
Cotton Mesh grocer bags are 100% cotton bags. Compact to carry and expandable to hold your grocery and fruits. Reduce using one-time use plastic bags. They are of natural cotton colour, off-white.
100% cotton flannel Facial Pads, cloth napkins, kitchen towels:
They are made of 100% cotton flannelette serged/ overlocked edges with polyester threads for durability. Absorbent after washes and easy to dry. machine washable, recommend to put in wash nets to wash with gently detergent. Please PRE-wash before use for best results.
Handmade by PUFFY. Made in SG
They are made from 100% cotton and 100% cotton flannelette. serged / overlocked edge with polyester threads for durability. Please pre-wash them before use. Handmade by PUFFY. Made in SG
What is the difference between Flannels and flannelette?
Flannelettes are usually made from cotton and brushed to create a softer look and feel whereas Flannels can be referred to a wool based material or wool/cotton blend material.
Wash care for all :
Machine washable, cold wash, gentle wash, separate colours when washing.
If possible hand wash is recommended to prolong the life of products.
Do note that we are NOT able to refund your booked slots with us. However it is transferrable. Please make sure that you are able to attend the workshops before signing up with us. In any circumstances, we ( Puffylamb) has the right to cancel the workshop within 24 hours notice. In the event of cancellation, we will fully refund to fully paid participants within 05 working days.
Online Course / Downloadable files:
Do note that we are NOT able to refund your online courses and downloaded files.
DIGITAL GIFT CARDS :
Can I apply a discount code to my gift card purchase?
Most discount codes cannot be applied to gift cards. The exception is a product specific discount code where the product is a gift card.
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
How do I check my balance in card?
Customers can't check their own gift card balance, but you can check the balance information by emailing to PuffyLamb and we will reply within 24hours. Please do email us again if you have not heard from us for more than 24 hours from your last sent email, most likely your email has gone to our junk folder.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
What is the expiring date for the gift cards?
Stockists in Singapore :
WellnesswithinSg, unpaper napkins